FAQ's

Yes, Normal converter does not work. So need to be use active HDMI to VGA converter.

Android users allow the 'screen mirroring' function on the ClickShare app. The screen mirroring function that the ClickShare app works on the native mirroring function in Android OS. This function doesn't allow audio to be mirrorred. So android OS not allowing audio mirroring.

After factory reset, pairing between base unit and buttons is require If you do not pair this an error message will be appear “connection failed, please pair the ClickShare Button again with the Base Unit.”

ClickShare Buttons are USB 2.0 port device but button is working fine on USB 3.0 port.

ClickShare support only IEEE 802.11 a/b/g/n. its does not support Bluetooth.

CS-100 does not support Airplay.

The ClickShare Button Manager is a software application to be installed on PC. Using Button Manager you can pair your ClickShare Buttons remotely for all your ClickShare Base Units on LAN or Stand-alone.

Clickshare support file extension - doc, docx, ppt, pptx, pdf, xls, xlsx, txt, jpg & jpeg.

User does not require admin rights on laptop to use ClickShare. Use ClickShare by manually starting the application when you plug in ClickShare Button. Administration rights is required to install the ClickShare Extension Pack on your PC/Mac Once installed the ClickShare Extension Pack , the ClickShare application starts automatically every time, when a button plug into your computer.

The clickshare log files contains information about the current system state. Component temperature, statistics of current frame rate & number of users connected. If enabled the debug logging then log file also capture the debug information.

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